Business Claims Process
To open a claim, please click the “Submit Your Claim” button above and complete a short intake form. Once your claim is submitted you will receive confirmation of receipt and be assigned a claims agent. The claims agent will remain with you throughout the process and is available to you to answer any questions and help facilitate the prompt completion of your claim.
Our claims administrator will also be in Moss Landing on Wednesday, February 5, to offer impacted businesses the opportunity to submit or follow up on their claims in person. Click the link above to register to meet in person.
Vistra recognizes that the evacuation and traffic closures from the fire at our Moss Landing site may have had an impact on some area businesses. We apologize for the hardship this has caused affected businesses and employees.
Since then, we have heard from and talked personally to many Moss Landing business owners, managers, and employees about how we can help. In that regard, Vistra is establishing a claims program for business disruptions.
The program is run by an experienced third-party claims administrator and covers businesses that are:
located in the evacuation zone; or
located at or operating out of the Moss Landing Harbor.
Some examples of what may be covered include: lost revenues and wages paid to employees for the period from January 17 to January 22; clean-up costs incurred after January 16; and, for restaurants, losses due to spoilage of fresh food.
We understand that cash flow is tight for small businesses. We are committed to making the claims process as efficient as possible and getting funds to affected businesses promptly.